Privacy
policy
About the privacy policy

Basic Policy on the Protection of Personal Information

WOTA CORP. (hereinafter referred to as "WOTA") recognizes the important social responsibility of companies to comply with the Act on the Protection of Personal Information and other related laws and regulations, and to properly manage information that can be used to identify customers (hereinafter referred to as “personal information”), and has established the following Basic Policy on the Protection of Personal Information.

1. Establishment of Practices to Safeguard Personal Information

WOTA will ensure that its officers and employees recognize the importance of protecting personal information and will establish management practices to safeguard personal information. In addition, WOTA will clearly define management rules regarding the acquisition, use, and provision of personal information, and will manage personal information appropriately.

2. Acquisition of Personal Information

Whenever acquiring personal information, WOTA will clearly state its purpose of use, and secure the consent of the customer before lawfully and fairly collecting information within the scope necessary to achieve the stated purpose.

3. Handling of Personal Information

1)Use of Information Within the Specified Purposes

WOTA will not use personal information obtained in accordance with the provisions of article 2 in any way that exceeds the scope of the purpose of use without the consent of the customer. WOTA respects the rights of the customer to their own personal information, and will respond in good faith to requests from customers for disclosure, correction, suspension of use, or deletion of their personal information in accordance with the provisions of the law. The personal information obtained by WOTA will be used for the following purposes:

  1. Planning, research and development, quality improvement, marketing, and sales of WOTA’s products and services, and to provide information about them (including information about maintenance and repair).
  2. For administrative tasks necessary to respond to inquiries from customers and to provide prompt service.
  3. To take actions in accordance with the provisions of laws and regulations or notices and guidance from government authorities.
  4. Other purposes of use as specified when the personal information is acquired.

In order to fulfill purposes 1 through 4, personal information may be provided to partner companies. However, WOTA will cease providing personal information to partner companies upon request of the customer.

3)Provision of Personal Information to Third Parties

WOTA will not provide personal information obtained in accordance with the provisions of article 2 to any third party without the consent of the customer, except in the cases of 3. 1) (2) and (3) above, in cases outlined under "IP Addresses, Cookies, and Web Beacons," and in cases clearly indicated at the time the personal information is obtained.

4) Management of Contractors Handling Personal Information

WOTA may provide personal information acquired in accordance with the provisions of article 2 to contractors to the extent necessary to achieve the specified purpose of use. In such cases, WOTA will require the contractor to appropriately handle and manage the personal information provided.

4.Response to Data Leaks

In the event of a data leak involving personal information, we will take appropriate action including to investigate the circumstances and causes, and implement measures to prevent secondary damage and prevent recurrence.

5.Continuous Improvement

WOTA will constantly improve its protocols in order to ensure that personal information is handled appropriately. Improvements will be reflected in the content of this Basic Policy on an ongoing basis.

6.Inquiries and Other Issues

You may submit a request to WOTA through our set procedures for the disclosure of your personal information. If you would like to request disclosure of your personal information, please contact our Customer Service Center below, which will guide you through the necessary procedures for disclosure. Any other inquiries or consultations regarding your personal information, such as requests for correction, suspension of use, or deletion, can also be processed through the Customer Service Center. We will respond to each case appropriately and in accordance with the intent of the Act on the Protection of Personal Information.

Customer inquiries regarding the handling of personal information may be directed to:

contact@wota.co.jp

Handling of Personal Information on This Website

In order to promote the understanding of our customers, this page clearly delineates the manner in which WOTA collects, uses, and safeguards personal information on wota.co.jp (hereinafter referred to as "this website").

What Personal Information Do We Ask You to Provide?”

In order to provide our customers with information about our products and services, as well as employment opportunities to those who have requested information, we ask our customers and applicants to provide us with personal information such as their name, address, date of birth, gender, telephone number, and e-mail address. In addition, WOTA may ask for additional personal information for the purpose of providing customers with information that meets their needs, but provision of this information is voluntary with the exception of a small number of required fields.

IP Addresses, Cookies, and Web Beacons

WOTA collects the IP address used by the customer's computer to connect to the Internet for the purpose of administering this website and the group's related sites. The IP addresses collected on the WOTA’s web server are used only for the purpose of preventing unauthorized access, quickly identifying the cause and restoring service in the unlikely event of a failure of the WOTA's web server, and appropriately and safely managing and operating the services on this website and WOTA’s group websites. We will not use or disclose your IP address in connection with your personal information. WOTA also collects information about your use of the service (including information about your visits to this website and other group sites), but will not use or disclose this information to identify the customer, except in the following cases:

  1. When WOTA deems it necessary in order to protect our website or our customers. In this event, WOTA may take measures to identify customers by their IP address.

WOTA may use cookies and web beacon technology to track your route to the website, to record your activities on this website, to customize the information displayed on the website, and to evaluate and improve this website to make it more useful to the customer. However, WOTA does not use cookies and web beacon technology to record information about individual customers for any purposes other than those described above, and therefore no information about specific customers is stored or used for any purposes other than those described above.

Your browser can be set to refuse acceptance of cookies or to alert you when a cookie is being sent.

In addition, based on WOTA’s contracting with third parties (or other companies' sites) to deliver advertisements, WOTA's cookies may be stored and advertisements may be delivered via third parties (or other companies' sites). The customer may disable the use of cookies by deleting them.

Purpose of Use of Personal Information

The purpose of use of personal information is explained on each page of this website where entry of personal information is requested. WOTA will not use the personal information entered on each page for any purposes other than those stated on that page. However, information of the customer’s visitation of this website and WOTA’s group sites will be used for the purposes described in "IP Addresses, Cookies, and Web Beacons.”

Provision to Third Parties and Secondary Use

Depending on the type of service requested by the customer on this website, the customer's personal information may be provided to a third party. In such a case, WOTA will inform the customer and obtain consent for information to be shared with a third party when the customer applies to use the relevant service. However, in emergencies in which it is necessary to protect human life or human rights, or when cooperating with a legal request by a public institution such as the judiciary or police, or when complying with other laws and regulations, WOTA may disclose customers’ personal information without notice.

Management of Personal Information

WOTA has implemented strict data management protocols to prevent the loss or exposure of personal information provided by customers when using this website. In addition, WOTA stores customers’ personal information in an environment that can only be accessed by the manager of this website, and strict security measures are in place to prevent leaks or alteration by outside parties. In the event that we outsource the operation of this website, or the use or management of your personal information, we will strictly supervise and control the handling of personal information by the contractor.

Customer Responsibilities

This website may contain links to other websites. Please review the handling of personal information at the linked websites at your discretion. Use of this website is at your own risk. WOTA assumes no responsibility whatsoever for any damages resulting from the use of information obtained with the customer’s personal information on this website or other websites linked to from this website.

Disclaimer

The copyrights and portrait rights of the images on this site belong to their respective owners. Use on this website is not intended to infringe on their rights. Rights holders who have any problems with the content or images on this website are asked to contact WOTA directly via email. We will then review and respond.

If you are redirected from this site to another site via a link or banner, we assume no responsibility for the information, services, etc. provided by the destination site.

While we strive to ensure that the content and information on this website is as accurate as possible, there may be instances of erroneous or out-of-date information.

Please be aware that we cannot be held responsible for any damages or other losses caused by content appearing on this website.

WOTA may review and revise the above-listed policies as appropriate. All revisions will be posted on this page.